Bridgeall
GS Gateway - MA
With the introduction of competitive Metering in July 2004, a further level of complication was introduced into the UK Gas marketplace. For Suppliers, the burden of Metering Asset Manager (MAM) appointment became reality, and the associated problems and issues were, and in many areas still are, highly troublesome. The ongoing meter rental costs of non de-appointed sites following customer loss have a direct hit on bottom line profitability.
The Bridgeall GS Gateway-MA (Metering Administration) product has been developed to meet the challenges from the Review of Gas Metering Arrangements (RGMA) head on. With full automated support for the Rainbow RGMA formats for National Grid and iDN meter points, and the flexibility for individual file format definition of independent MAMs, the solution provides all of the features required to remove the burden from the process.
Customers who have implemented the GS Gateway-MA product will see the following benefits:
- Increased operational efficiency as a result of high levels of automation
- Reduced exposure to regulatory non-compliance through full, accurate MAM appointment of all meter points
- Improved bottom line profit through correct MAM de-appointment of all lost customers
- Reduced reliance on IT Support functions to resolve exception events
- Increased portfolio and data accuracy
- Zero unresolved rejections through full rejection handling facilities
- Increased customer satisfaction from highly visible data to agents
- Reduced levels of complaints through accurate data provision to billing systems
Talk to us if you would like to discuss in more detail how GS Gateway-MA could help you.