GS Gateway - MRAA

The ability to manage the appointment of meter reading agencies in an exception free, automated manner from the SPA customer transfer process is a key aspect of delivering exceptional operational performance. Moreover, with a large portfolio of customers receiving multiple meter reading requests per year, the ability to accurately report on the performance of meter reading organisations can have major impact on bottom line profit.

Bridgeall’s GS Gateway-MRAA product is a class leading Supplier side product which manages the end to end meter reading administration processes, fully integrated with GS Gateway-SPA.

Through implementation of our Proteus data flow enabled GS Gateway-MRAA product, our customers can expect to see:

  • Increased operational efficiency as a result of high levels of automation
  • Reduced levels of missed meter readings through non appointed meter points
  • Improved bottom line profit through correct MRA de-appointment of all lost customers.
  • Reduced reliance on IT Support functions to resolve exception events
  • More accurate figures at AQ Review through superior meter read validation
  • Increased portfolio and data accuracy
  • Zero unresolved rejections through full rejection handling facilities
  • Increased customer satisfaction from highly visible data to agents
  • Reduced levels of complaints through accurate meter read provision to billing systems

Talk to us if you would like to discuss in more detail how GS Gateway-MRAA could help you.