GS Gateway - SPA

The transfer of customers from one Supplier to another is managed within the UK Gas industry by means of prescribed Supply Point Administration (SPA) processes. For both industry compliance and bottom line profit, it is vital for Suppliers that the process is carried out effectively, efficiently, with as little manual intervention and customer fall-out as possible.

The GS Gateway-SPA product has been designed by Bridgeall to seamlessly enable the industry SPA processes across ALL GT networks . The product employs high levels of automation and advanced portfolio management facilities, coupled with superior process visibility to enable our customers to gain a competitive edge.

Customers who implement the GS Gateway-SPA product will see the following benefits:

  • Increased operational efficiency as a result of high levels of automation
  • Reduced levels of exceptions through individual GT customisation
  • Reduced reliance on IT support to resolve exception events
  • Increased portfolio and data accuracy
  • Zero unresolved rejections through full rejection handling facilities
  • Increased customer satisfaction from superior levels of data visibility to agents
  • Reduced levels of complaints through accurate data provision to billing systems

Talk to us if you would like to discuss in more detail how GS Gateway-SPA could help you.