Category Archives: Stephen Beer

Accelerating Transformation (Part 2): Evaluate Your Digital Landscape

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The first post in this series on ‘Accelerating Digital’ introduced the Five Pillars of Successful Transformation and the Six Key Steps in ‘getting there’. Step 1 in your transformation roadmap is to undertake a Digital Landscape Analysis for your organisation. Digital Disruption The changes brought about the Internet over the last 30 years have been   …Continue Reading


Promising Start to the Open Market

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According to figures released by MOSL*, and reported by Utility Week, thousands of business water customers have already switched retailer in the first week of the Open Market. In what was described as an “encouraging start” for the competitive market, an estimated 8,876 premises switched water retailer in the first week. This is in addition   …Continue Reading


Water Deregulation: Digital Leaders Urgently Required

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Earlier this month, we reported that an article by Stephen Beer, Bridgeall MD, had just been published on Utility Week, the leading hub web site for the UK utility industry – Digital Transformation in the Deregulated Water Market. The article questioned whether the industry was ready digitally for the post-1st April competitive market. Water company   …Continue Reading


Data Quality Critical to the Success of ‘Open Water’

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In a recent blog post, we argued that there would be ‘winners’ and ‘losers’ in the deregulated non-domestic water market in England. ‘Winners’ will be water utilities who leverage the full potential of digital technology to drive competitive advantage in at least five key areas: engaging and connecting with customers; building digital operating advantage; deriving   …Continue Reading