Are UK Companies Stuck in a Cycle of Poor Productivity Due to Lack of Digital Skills?

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More evidence of the growing digital skills shortage in the UK has emerged from a recent survey by the British Chamber of Commerce. At a time when digital capability is becoming increasingly important, the survey reports that many UK businesses are facing a digital and IT skills shortage. As a consequence, many are stuck in   …Continue Reading


Bridgeall’s Deep Water Knowledge Delivers Certainty for the English Market

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From Monday of this week, the non-domestic water market in England has been open for business. Over a million commercial water customers (businesses, charities and public sector organisations) can now shop around and choose their preferred retail service provider. The ‘Open Market’ is expected to deliver a wide range of benefits to commercial customers including:   …Continue Reading


Microsoft on Track to Hit $20 Billion Cloud Revenue Target

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Starting in September of last year, we published a series of five blog posts presenting best-practice advice covering strategic use of the cloud. Based on an extensive review of current research on cloud adoption trends around the world, The Cloud (Part 1) concluded that a tipping point had been reached. Over the next few years, worldwide   …Continue Reading


£725m Required to Boost Public Sector Digital Skills

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According to a National Audit Office report released last week, the UK government will need to spend £725 million over the next five years on training new digital staff. Two thousand new hires with digital expertise will also need to be employed to keep up with the pace of demand. Commenting on the emerging digital   …Continue Reading


Transforming Work with Microsoft Teams (Videos)

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In our first blog post of 2017, we argued that successful digital transformation requires a combination of technology AND organisational change. Effective use of digital technology and excellence in software development provide the foundations for working differently. The greatest business value is derived, however, when technology is used to support organisational change, transforming processes and   …Continue Reading


NHS Digital Academy to Develop 300 Digital Leaders

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Our previous blog post and Utility Week article argued that digital leaders were urgently required in the post-1st April deregulated water market in England. An earlier post presented a similar case for digital leadership in one of the other key sectors we operate in namely, North Sea Oil and Gas – see Do Oil and   …Continue Reading


Water Deregulation: Digital Leaders Urgently Required

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Earlier this month, we reported that an article by Stephen Beer, Bridgeall MD, had just been published on Utility Week, the leading hub web site for the UK utility industry – Digital Transformation in the Deregulated Water Market. The article questioned whether the industry was ready digitally for the post-1st April competitive market. Water company   …Continue Reading


Data Quality Critical to the Success of ‘Open Water’

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In a recent blog post, we argued that there would be ‘winners’ and ‘losers’ in the deregulated non-domestic water market in England. ‘Winners’ will be water utilities who leverage the full potential of digital technology to drive competitive advantage in at least five key areas: engaging and connecting with customers; building digital operating advantage; deriving   …Continue Reading


Socitm: Local Authorities Spend Just 2.4% of Budget on IT

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Interesting new evidence on the state of IT spend in UK local government has just been released by Socitm (the society for IT practitioners in the public sector). Given the high priority currently being attached to the digital transformation of public services, it is surprising to note that UK local authorities are spending just 2.4%   …Continue Reading


Our Utility Week Post on ‘Digital Transformation in the Deregulated Water Market’

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Building on our considerable experience* in the water utility sector, an article by Stephen Beer, Bridgeall MD, has just been published on the Utility Week web site. With only three weeks to go until the English business water retail market opens to competition, the article questions whether the industry is ready digitally for deregulation? There   …Continue Reading