As organisations prepare for a COVID-19 VUCAD world (Volatile, Uncertain, Complex, Ambiguous and Digital), workplace collaboration and business process efficiency have become mission critical to future growth and competitiveness.


This requires the right technology in place providing employees with easy access to information, the tools to perform their daily tasks efficiently and effectively, together with the ability to quickly collaborate with colleagues to achieve better business outcomes.


Participants at our recent Virtual Roundtable on ‘The Future of Work’ agreed that Modern Workplace technologies, especially the Cloud, Microsoft 365, Teams and Power Platform had been critical in supporting the rapid shift to remote working over the last few months.


The challenge now is to leverage the full potential of these technologies to reimagine how work is done.


A recent Forrester report makes an invaluable contribution to the above discussion by presenting a Total Economic Impact™ assessment of Microsoft Teams as a hub for workplace collaboration combined with the low-code software development tools available through Microsoft Power Platform.


Together, Teams and Power Apps provide exciting opportunities for organisations to streamline and automate key business processes taking productivity to new levels at significantly reduced costs.


Total Economic Impact™ Assessment


The Forrester Report identified a wide range of benefits from using Microsoft Teams as a platform and Teams with Power Platform.


Using Teams as a hub for teamwork enabled organisations to reduce disruptions to employee productivity, helped IT and security teams strengthen protection against data leaks and contributed to a culture of innovation.


Key business benefits included:


  • A projected return on investment of 393% to 1,085% over 3 years.


  • Enhanced productivity levels and labour cost savings.


  • Significantly lower software and app development costs and time.


  • Improved security.


  • Enhanced employee engagement and experiences.


  • Actionable insights derived from data leading to accelerated decision-making and better business outcomes.


  • A culture of innovation.


With an exponential growth in the number of daily users during the COVID-19 pandemic, from 32 million to over 75 million, Microsoft Teams has emerged as the de facto collaborative hub supporting the Modern Intelligent Workplace. Success, however, requires effective implementation and governance.


Please do not hesitate to Contact Us if you would like to speak to our Expert Team on how Microsoft Teams with Power Platform can accelerate your organisation’s journey to a modern intelligent workplace. You can also get more information about the Power Platform by downloading our guide below.


You can download the full Forrester Report here – New Technology: The Projected Total Economic Impact Of The Microsoft Teams Platform.


Power Platform guide