Projects
REMT – Enabling Remote Working Supported by Azure Virtual Desktop
With the rapid move to home working required as a consequence of the Covid-19 pandemic the organisation need a solution that would allow staff to access key business systems and continue to operate on a business as usual basis.
A Azure Virtual Desktop (AVD) solution was delivered to the REMT management & sales teams to facilitate remote working during the Covid-19 pandemic. AVD delivered a low risk, predictable and rapid desktop migration enabling a BYOD strategy and use of cost-efficient staff devices.
Whyte & Mackay – Streamlined Business Processes with Power Platform
Utilising the potential of Microsoft Power Platform for building sophisticated, integrated business solutions quickly, easily and at significantly reduced costs, the Bridgeall development team successfully delivered a robust customer onboarding and new product solution for W&M. By modernising and automating key business processes, the solution delivered immediate cost savings and productivity improvements by reducing repetitive manual tasks.
The Growth Company – Modernising the iMentor Application
The Growth Company, an award-winning social enterprise based in Manchester, were looking to improve the way mentors and mentees were matched within their leadership mentoring platform iMentor. Bridgeall was tasked to modernise and reengineer the bespoke platform to deliver more accurate matches and create a better user experience.
Scotland’s Housing Network – Replacing Excel Spreadsheets and Delivering a Complete Digital Transformation Project
Scotland's Housing Network were looking to carry out a complete digital transformation project. Going from manual spreadsheet processes to rolling out a new website, Dynamics 365, SharePoint, Power Apps and Power BI reporting processes.
Whyte and Mackay – Sustainability Power App
Whyte and Mackay approached Bridgeall to undertake a discovery phase on several key projects related to capturing data across the Whyte and Mackay business. One of these projects was the provision of a solution for sustainability reporting, looking at the recycled content and makeup of packaging in use for Whyte and Mackay products. This data, when collected, would be used to prepare statutory reporting for Whyte and Mackay for the Plastic Tax and Extended Producer Responsibility.
Be-IT – Modern Secure Asset Management
Be-IT Resourcing is a leader in IT recruitment, specialising in the sourcing of high calibre professionals. To meet the growing workforce demand for secure mobile working and ensure alignment with GDPR regulations, Be-IT sought to improve their IT security systems, policies and procedures. With no disruption to the day-to-day running of the business, Bridgeall’s expert Managed IT Services team delivered modern secure management for Be-IT assets through the implementation of Microsoft Enterprise Mobility and Security Suite (EMS), developed the company’s security policy and assisted in Cyber Essential Plus certification.
SharePoint Migration and Intranet Replacement – West Midlands Combined Authority
With a large SharePoint on-premises estate, The West Midlands Combined Authority wanted to migrate several terabytes of data and custom workflows to SharePoint Online and create a one-stop-shop intranet. They wanted to provide all users with a universal starting point to find all resources and provide a news platform that would replace their existing proprietary intranet.
Whyte and Mackay – Creating a Power Apps Maturation and Warehousing Solution
Market leader in the global spirits business Whyte and Mackay, wanted to fully digitise their processes. Each department used a mix of digital and paper records as well as a mix of communication methods. This meant that information could easily be lost, misplaced, processes were more difficult to learn, and analysing records was extremely time consuming. Bridgeall helped the team to create a Power Apps maturation and warehousing solution by combining their network of departments into a unified powerhouse.
Surrey County Council – A Personalised Intranet
Surrey County Council had an intranet which was built on multiple different services. The systems were disconnected and often led to users not getting the most out of their
GMB Union – Power Apps Audit
Bridgeall was tasked by the general trade union GMB to conduct an audit of their Equal Pay Claims Solution, based on a Power Apps Canvas Application and Power Apps Portal.
Scottish National Investment Bank – A Complete Technology Solution
The Scottish National Investment Bank (“the Bank”) were looking to replace the Scottish Government technology solution and managed service, they were operating on at launch. After a competitive tender process, Bridgeall were appointed to implement and support a new tailored solution that included the procurement, setup and ongoing support of several goods and services.
Scottish National Investment Bank – Improving the use of Power BI
The Scottish National Investment Bank (“the Bank”), Scotland’s first development investment bank, were using Power BI to report on investment data contained in their Salesforce instance. Whilst using Power BI, they found several reports were growing in popularity and becoming increasingly difficult to manage. Bridgeall worked with the team to provide advice and guidance on best practice, as well as assistance with data modelling and report development to ensure the team had confidence to enhance their reporting processes and effectively leverage the capabilities of Power BI.
Community Justice Scotland – A Seamless Transition to the Cloud and Application Development
Following a competitive tender process Bridgeall were appointed by Scottish Government as the hosting, support and development supplier for the Scottish Government and Community Justice Scotland’s (CJS) offender risk assessment and case management system (also known as LS/CMI).
BUUK – Service Desk & Monitoring Platform Integration
BUUK Infrastructure is the leading independent provider of last-mile utility networks, constructing and operating essential utility assets for over a million homes in the UK.
BUUK embarked on a project to raise the business wide visibility of the status of the critical systems in use within the organisation. The aim of the system was to centralise information from disparate IT monitoring systems into a clean colour coded interface so that it would be easy to understand for end users.
Bridgeall were approached to integrate BUUK’s service desk with the organisations core monitoring systems. Service desk tickets were automatically assigned an impact and urgency value and new rules created and used to assign a category and subcategory based on CMDB details streamlining processes.
Cerebria AI – Supporting cloud-based development team
Cerebria AI is a data powered software company that was looking to improve the way their development team created their software. They identified a need for a new set of tools to better support development, these included application development and application lifecycle management capability. They had identified Azure as being their chosen cloud and were looking for a partner to advise, support and procure these services.
Dalmore Capital – Power Apps Audit
Dalmore Capital had implemented a Distillery Power App to manage investors, funds and business structures. The Power App had worked successfully within the company, however as the application was becoming more prominent within business operations, it was identified that the current data source did not meet all of the security and regulatory objectives. Bridgeall worked with the team to move from a SharePoint based configuration to Microsoft Dataverse and implemented a new model-driven app to drive efficiencies across the business and support a more flexible, scalable and structured solution going forward.
ADSM – Choosing the right managed IT services partner
ADSM first reached out to Bridgeall regarding the migration of their on-premises servers to Microsoft Azure and the rollout of Intune and Defender for Business across their full estate.
Be-IT – Flexible, Secure, Anywhere, Any Device Working
To support new premises, Be-IT Resourcing, a leader in IT recruitment, required a cloud-based office for staff delivering a flexible, secure environment supporting anywhere, anytime, any device access to business-critical information.
Bridgeall’s expert Managed IT Services team implemented an O365 solution with an E3 subscription plan including Exchange, SharePoint and Skype along with licences for Office 2013 Professional enabling Be-IT to collaborate and share key business information 24/7 for any location. The project established the foundations for a more agile, flexible way of working.
Supporting decisions with a unified data platform – Sandstone Property
Sandstone Property had a manual process for providing VIP customers with a set of reports each month. Bridgeall were brought in to provide an automated process to replace the Excel process and provide a reliable data platform with clean enhanced data that supports future reporting requirements.
Caledonian MacBrayne – Sailing Towards a Modern Intelligent Workplace with O365
With a fleet of 33 vessels completing approximately 136,000 sailings a year, CalMac is the UK’s largest ferry operator providing a lifeline to communities across 200 miles of Scotland’s west coast.
Working closely with the CalMac internal management team, Bridgeall has put in place the foundations supporting the company’s digital transformation journey. Successfully delivered projects include an IBM Lotus Notes and SmartCloud migration to Microsoft O365; the transfer of CalMac’s Domino Intranet to SharePoint Online; together with support provided covering an organisation-wide O365 onboarding plan.
Castle Water – Water Supplier Billing Solution for High-Value Customers
Castle Water is the leading independent water supplier to businesses and organisations across the UK. In common with all suppliers, their customers with trade effluent (TE) are, proportionately, their highest value customers. Trade effluent billing is complex and unnoticed data issues cause substantial revenue loss. Castle had a clear and obvious need for a highly accurate billing solution.
Building from our experience of developing market settlement solutions for the English and Scottish markets we designed our trevi Billing solution and implemented and manage for Castle Water in Microsoft Azure using SQL Azure and .NET. The solution bills all services for TE customers, automatically generates adjusted bills and includes consolidated (group) billing. It is the most accurate and re-active TE billing solution available and bills every penny on-time.
Castle Water is recognised as a market leader in trade effluent billing and in making the process simple for their customers.
Central Market Agency – Market-Critical Central System for the Water Sector in Scotland
The CMA administers the c£320M market for retail of water and wastewater services in Scotland. A key responsibility is to calculate the market-wide settlement of charges between the wholesaler, Scottish Water, and all retailers.
Bridgeall designed, developed, supported and enhanced the entire Central Systems underpinning this newly competitive market.
To assure the correctness of the market-critical settlement software, Bridgeall also built a flexible custom test solution providing rapid, precise and repeatable testing for a large number (1,000+) of complex billing scenarios.