Projects
Mental Welfare Commission for Scotland – A Modern SharePoint Intranet Solution
The Mental Welfare Commission for Scotland required a new and modern intranet that would help them improve search capabilities to find critical information more efficiently. Bridgeall worked with the team to deliver a modern SharePoint intranet solution.
Scottish Ballet – A Modern SharePoint Intranet for Scotland’s National Dance Company
Building on the successful completion of other Modern Intranet Projects with a range of clients across diverse industries, and working in close collaboration with Scottish Ballet’s internal management team, Bridgeall quickly delivered these improvements using the Microsoft Modern SharePoint framework. The project rationalised a number of key business processes bringing important content and information into one place supported by a bright modern theme.
Tennent Caledonian – Organisational Collaboration with a SharePoint Intranet
Bridgeall were engaged to design and deliver a SharePoint Online Intranet with the key aim of driving collaboration within the organisation.
The subsequent site was designed to fit with Tennent’s core corporate branding and included multiple feeds from social media and Google as well as feeds internally from Yammer.
Whyte & Mackay – Onboarding Case Study
Our client Whyte & Mackay required a solution to simplify and manage their customer onboarding process. To help manage this process, Bridgeall delivered a Power Platform and Office 365 based approach to rapidly deliver a solution. This was achieved using Power Apps to create a centralised solution and automating business process steps with Power Automate.
REMT – Supporting the Royal Edinburgh Military Tattoo
The organisations microsite had been in use for several years and did not conform to up to date processes and ways of working, which resulted in additional manual work for REMT, with respect to organising performers and staff, as well as communication between the parties.
Bridgeall developed a responsive production microsite to provide key services and support to performers and staff. Working with the REMT team Bridgeall built a new microsite that reduced the manual effort, is easy to use for groups and performers, and can be used to distribute additional information prior to and during the event.
Community Justice Scotland – Breaking the Cycle of Re-Offending
Community Justice Scotland (CJS) is the national body responsible for reducing re-offending. An efficient and effective system for offender management is critical to achieving the organisation’s vision of breaking the cycle of re-offending.
Bridgeall is responsible for the support and on-going development of the Offender Management System used by CJS, the Scottish Prison Service, 1,200 social workers and 100 psychologists across 32 Local Authorities. A Bridgeall team comprising a Senior Project Manager, Solution Architect and Software Engineers work collaboratively to develop and provide on-going support for Community Justice applications. A new updated version of the system is developed and released annually.
Link and Weslo Housing Management – Office 365 Tenant Migration
Link Group, one of Bridgeall’s long standing customers, were selected by Welso Housing Management to be the preferred partner for the transfer of all homes and services. This meant that Link Group had two separate IT infrastructures that they were looking to merge to support greater collaboration and integration of the new business. Bridgeall were invited to work with Link and Weslo IT teams to assist the transition and Office 365 tenant migration works to complete the Weslo technical integration.
WICS – Migration of Email and Shared Drive Content to the Cloud
Bridgeall implemented Office 365 for email and and migrate all file content from the on-premise shared drives into SharePoint Online in a structured manner. Consequently all versions of Office applications were upgraded and compliance ensured with Microsoft licensing.
BUUK – Service Desk & Monitoring Platform Integration
BUUK Infrastructure is the leading independent provider of last-mile utility networks, constructing and operating essential utility assets for over a million homes in the UK.
BUUK embarked on a project to raise the business wide visibility of the status of the critical systems in use within the organisation. The aim of the system was to centralise information from disparate IT monitoring systems into a clean colour coded interface so that it would be easy to understand for end users.
Bridgeall were approached to integrate BUUK’s service desk with the organisations core monitoring systems. Service desk tickets were automatically assigned an impact and urgency value and new rules created and used to assign a category and subcategory based on CMDB details streamlining processes.
Central Market Agency – Market-Critical Central System for the Water Sector in Scotland
The CMA administers the c£320M market for retail of water and wastewater services in Scotland. A key responsibility is to calculate the market-wide settlement of charges between the wholesaler, Scottish Water, and all retailers.
Bridgeall designed, developed, supported and enhanced the entire Central Systems underpinning this newly competitive market.
To assure the correctness of the market-critical settlement software, Bridgeall also built a flexible custom test solution providing rapid, precise and repeatable testing for a large number (1,000+) of complex billing scenarios.
Age Scotland – Power Platform Quickstart Case Study
Age Scotland, a leading charity, identified Microsoft’s Power Platform as a technology solution that they wanted to roll out across the business. The team were looking for support on the best way to do this and engaged Bridgeall. To help with this process, we delivered our Power Apps and Power Automate Quickstart package to help develop a framework for success and get the team delivering solutions.
McAllister Litho Group – Disaster Recovery with a Hybrid Cloud & On Premise Solution
McCallister Litho Group (MLG) is a dynamic print services and fulfilment company based in Glasgow.
MLG approached Bridgeall with an ageing group of servers and out of date business applications that required overhaul. They were also concerned about their ability to recover from a disaster should a major IT failure occur. Bridgeall produced a detailed options report providing several solutions with varying levels of cost. Key was the introduction of Cloud Services in Azure and Office 365 delivering significant improvements to the Business Continuity Plan.
The final solution consisted of a hybrid network of on premise and cloud based virtualised Windows Servers combined with Office 365, backed by a fully managed IT support contract covering business hours and 24/7 system monitoring.
Robertson Group – Streamlined Governance and Information Management
On-time and within budget, Bridgeall successfully delivered a secure governance management solution built using SharePoint Online. With direct links to their existing project information management solution, the streamlined approvals and authorisation process delivered a single source of the truth and tracked accountability. The SharePoint solution simplified the document governance and approval workflow ensuring that forms being used for each project are the latest authorised versions.
Rathbones – Responsive SharePoint Online Research Database
Rathbones looked to modernise a database application based on SharePoint 2007. Bridgeall developed and built a research database solution on top of SharePoint Online allowing users of the solution to view the companies’ up to date stock market data as well as internal and 3rd party research all in one location.
Link Group – A Power Apps Health & Safety Risk Assessment Solution
One of the largest social landlords in Scotland, Link Group is a group of award-winning social enterprise companies serving over 15,000 customers.
As part of an on-going relationship with Link, supporting the Group on its journey to becoming a Modern Intelligent Workplace, Bridgeall delivered a new Risk Assessment solution using Power Apps. The new solution delivered cost and productivity improvements by streamlining the process of raising actions, reviewing and approving Risk assessments before they are finally published for use.
Consequently, Risk Assessments are now worked through to an approved state producing a final Risk Assessment document for organisation-wide use.
Heineken – Streamlining Business Processes
Following a strategic decision to re-develop and standardise on Microsoft technologies, Bridgeall was selected from a competitive tender as one of Heineken UK’s SharePoint .NET and core ASP.NET preferred development partners based on our deep .NET experience, SharePoint know-how, agile development approach and rigorous software engineering discipline.
With the aim of delivering immediate improvements in business processes, the first project was to transition an Out of Hours Support Manager application from a variety of disparate departmental solutions, both Lotus Notes applications and spreadsheets, into a single application that streamlined the process for the business. This initial application would lay much of the framework for standardising subsequent applications. To ensure seamless integration, Bridgeall took a wider and longer-term view, developing a set of re-usable components and design elements that could be easily incorporated across the full programme.