Projects

2020-10-09T11:11:38+00:00

MOSL – Settlements System for the Water Market in England

To fulfill its role as Market Operator for the world’s largest competitive water market, MOSL required a central solution to manage all market transactions and market-wide settlement of wholesale charges between the Wholesalers and Retailers.

Working in close partnership with the leading IT services provider CGI, Bridgeall successfully delivered the settlements sub-system at the heart of the Central Market Operating System (CMOS).

Bridgeall developed the high-quality solution, which settles £2.5BN annually, over 15 months and after a further 6 months of market testing only 7 minor defects were detected.

2023-10-11T07:51:47+00:00

Community Justice Scotland – A Seamless Transition to the Cloud and Application Development

Following a competitive tender process Bridgeall were appointed by Scottish Government as the hosting, support and development supplier for the Scottish Government and Community Justice Scotland’s (CJS) offender risk assessment and case management system (also known as LS/CMI).

2023-10-11T07:55:09+00:00

Link and Weslo Housing Management – Office 365 Tenant Migration

Link Group, one of Bridgeall’s long standing customers, were selected by Welso Housing Management to be the preferred partner for the transfer of all homes and services. This meant that Link Group had two separate IT infrastructures that they were looking to merge to support greater collaboration and integration of the new business. Bridgeall were invited to work with Link and Weslo IT teams to assist the transition and Office 365 tenant migration works to complete the Weslo technical integration.

2021-08-23T10:35:11+00:00

Tennent Caledonian – Organisational Collaboration with a SharePoint Intranet

Bridgeall were engaged to design and deliver a SharePoint Online Intranet with the key aim of driving collaboration within the organisation.

The subsequent site was designed to fit with Tennent’s core corporate branding and included multiple feeds from social media and Google as well as feeds internally from Yammer.

2022-10-03T11:09:00+00:00

West Lothian College – Modernising a Legacy Intranet With SharePoint

West Lothian College had been facing a host of problems as a result of their outdated intranet system. Several unused sites and scattered information meant their employees were struggling to collaborate efficiently. Bridgeall worked with West Lothian College to create a new SharePoint intranet, prepare a review and provide suitable recommendations to modernise their existing intranet.

2021-07-20T11:54:48+00:00

BUUK – Service Desk & Monitoring Platform Integration

BUUK Infrastructure is the leading independent provider of last-mile utility networks, constructing and operating essential utility assets for over a million homes in the UK.

BUUK  embarked on a project to raise the business wide visibility of the status of the critical systems in use within the organisation. The aim of the system was to centralise information from disparate IT monitoring systems into a clean colour coded interface so that it would be easy to understand for end users. 

Bridgeall were approached to  integrate BUUK’s service desk with the organisations core monitoring systems. Service desk tickets were automatically assigned an impact and urgency value and new rules created and used to assign a category and subcategory based on CMDB details streamlining processes.

2023-02-24T13:31:00+00:00

Cerebria AI – Supporting cloud-based development team

Cerebria AI is a data powered software company that was looking to improve the way their development team created their software. They identified a need for a new set of tools to better support development, these included application development and application lifecycle management capability. They had identified Azure as being their chosen cloud and were looking for a partner to advise, support and procure these services.

2021-03-23T12:41:49+00:00

Robertson Group – Streamlined Governance and Information Management

On-time and within budget, Bridgeall successfully delivered a secure governance management solution built using SharePoint Online. With direct links to their existing project information management solution, the streamlined approvals and authorisation process delivered a single source of the truth and tracked accountability. The SharePoint solution simplified the document governance and approval workflow ensuring that forms being used for each project are the latest authorised versions.

2021-06-02T12:28:52+00:00

Fair Start Scotland – Supporting Employment in Scotland

Fair Start Scotland (FSS) is Scotland’s employment support service providing assistance to those individuals ‘furthest from getting steady work’.

During the transition period from DWP, it became clear that a new Scottish IT system would be required to manage support and following a competitive tender, Bridgeall was appointed as the delivery partner for a new Scottish Employability Tracking Service (SETS).

Late delivery was not an option. The full project lifecycle – strategy, initiation, discovery, procurement, alpha, beta and transition to live service – had to be completed within 14 months; and at a fixed price. Working closely with FSS’s internal project team, and adopting an Agile approach, the Bridgeall software development team delivered on-time and under budget.

2021-09-13T10:58:42+00:00

REMT – Supporting the Royal Edinburgh Military Tattoo

The organisations microsite had been in use for several years and did not conform to up to date processes and ways of working, which resulted in additional manual work for REMT, with respect to organising performers and staff, as well as communication between the parties.

Bridgeall developed a responsive production microsite to provide key services and support to performers and staff. Working with the REMT team Bridgeall built a new microsite that reduced the manual effort, is easy to use for groups and performers, and can be used to distribute additional information prior to and during the event.

2021-04-29T10:11:03+00:00

Caledonian MacBrayne – Sailing Towards a Modern Intelligent Workplace with O365

With a fleet of 33 vessels completing approximately 136,000 sailings a year, CalMac is the UK’s largest ferry operator providing a lifeline to communities across 200 miles of Scotland’s west coast.

Working closely with the CalMac internal management team, Bridgeall has put in place the foundations supporting the company’s digital transformation journey. Successfully delivered projects include an IBM Lotus Notes and SmartCloud migration to Microsoft O365; the transfer of CalMac’s Domino Intranet to SharePoint Online; together with support provided covering an organisation-wide O365 onboarding plan.

2023-11-01T14:58:25+00:00

Sandstone – A Proactive Managed IT Services Partner Case Study

Sandstone (previously Grant Property) had limited internal resources and a complex range of third-party suppliers to manage their IT infrastructure. This was proving to be ineffective, and the team were actively looking for a new Managed IT Services partner to help them transform their IT. Bridgeall was recommended to Sandstone and invited to tender for the provision of Managed IT Services and to replace the existing suppliers and internal resources. Our team was a proactive partner who identified opportunities for improvement, simplified systems and brought everything in-house, helping to keep Sandstone’s network at peak performance and provide stability for the business.

2020-10-09T09:45:00+00:00

Be-IT – Modern Secure Asset Management

Be-IT Resourcing is a leader in IT recruitment, specialising in the sourcing of high calibre professionals. To meet the growing workforce demand for secure mobile working and ensure alignment with GDPR regulations, Be-IT sought to improve their IT security systems, policies and procedures. With no disruption to the day-to-day running of the business, Bridgeall’s expert Managed IT Services team delivered modern secure management for Be-IT assets through the implementation of Microsoft Enterprise Mobility and Security Suite (EMS), developed the company’s security policy and assisted in Cyber Essential Plus certification.

2022-03-04T12:29:20+00:00

Castle Water – Water Supplier Billing Solution for High-Value Customers

Castle Water is the leading independent water supplier to businesses and organisations across the UK. In common with all suppliers, their customers with trade effluent (TE) are, proportionately, their highest value customers. Trade effluent billing is complex and unnoticed data issues cause substantial revenue loss. Castle had a clear and obvious need for a highly accurate billing solution.

Building from our experience of developing market settlement solutions for the English and Scottish markets we designed our trevi Billing solution and implemented and manage for Castle Water in Microsoft Azure using SQL Azure and .NET. The solution bills all services for TE customers, automatically generates adjusted bills and includes consolidated (group) billing. It is the most accurate and re-active TE billing solution available and bills every penny on-time.

Castle Water is recognised as a market leader in trade effluent billing and in making the process simple for their customers.