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Portfolio

BUUK – Service Desk & Monitoring Platform Integration

2021-07-20T11:54:48+00:00

BUUK Infrastructure is the leading independent provider of last-mile utility networks, constructing and operating essential utility assets for over a million homes in the UK.

BUUK  embarked on a project to raise the business wide visibility of the status of the critical systems in use within the organisation. The aim of the system was to centralise information from disparate IT monitoring systems into a clean colour coded interface so that it would be easy to understand for end users. 

Bridgeall were approached to  integrate BUUK’s service desk with the organisations core monitoring systems. Service desk tickets were automatically assigned an impact and urgency value and new rules created and used to assign a category and subcategory based on CMDB details streamlining processes.

Be-IT – Modern Secure Asset Management

2020-10-09T09:45:00+00:00

Be-IT Resourcing is a leader in IT recruitment, specialising in the sourcing of high calibre professionals. To meet the growing workforce demand for secure mobile working and ensure alignment with GDPR regulations, Be-IT sought to improve their IT security systems, policies and procedures. With no disruption to the day-to-day running of the business, Bridgeall’s expert Managed IT Services team delivered modern secure management for Be-IT assets through the implementation of Microsoft Enterprise Mobility and Security Suite (EMS), developed the company’s security policy and assisted in Cyber Essential Plus certification.

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