Project Description

Scotland’s Housing Network were using Excel spreadsheets as their primary tool to manage member  details, contacts, membership levels and information associated with housing associations and local authorities. This information was spread across various Excel sheets and was becoming difficult to manage. As well as this, the team required a refresh of their business processes and platforms. Bridgeall worked with the team to combine all sheets to create a single source of truth, refine their business processes and carry out a complete digital transformation project.

“SHN is a small charity and do not have their own internal IT team, the process of the digital transformation project had challenges along the way, but Bridgeall were with us on our journey and took the time to get to know our organisation, how we operate and were able to adapt to our ways of working and suggest improvements along the way.”

Andrea Finkel-Gates, CEO, Scotlands Housing Network

Scotland’s Housing Network

Set up in 1995, Scotland’s Housing Network is a membership organisation for local authority and housing association landlords.  They are Scotland’s largest provider of benchmarking and data insights and are dedicated entirely to the Scottish social housing sector. With over two thirds of social landlords in Scotland as members, they work collaboratively to drive up performance and deliver quality services.

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