A proactive IT support partner
We offer a tailor made range of services for organisations looking for managed IT support. We provide full outsourced IT services team or can augment your internal team with extra cover. Our help desk is proactive and focused on resolving issues for you and your users.
Our service can 1st, 2nd or 3rd line support and is completely customisable to your needs. We support a wide range of technology solutions and platforms but specialise in Microsoft technology.
This service includes:
- Access to a team of certified IT engineers and consultants
- Service desk support via portal, email and phone
- Guaranteed SLAs and problem resolution
- Users, devices, Microsoft environment, VoIP all included
- Leavers and joiners
- Proactive monitoring of IT environment for issue identification
Pricing
We have worked hard to make our offering as competitive as possible for organisations of every size. Our IT support services start from as little as £1000 per month for 1st line and cheaper for 2nd or 3rd, offering incredible value.
The price you will pay is determined by:
- Number of users
- Complexity of IT environment
- 1st, 2nd or 3rd line support
- SLA requirements
Why choose Bridgeall?
At Bridgeall we are a leading Microsoft Partner with Solutions Partner designations for Azure Infrastructure and Modern Work (Microsoft 365) with a great team of certified IT consultants. We are ISO 9001, ISO 27001 and cyber essentials plus accredited.
We have a 92% satisfaction rating from existing customers and 100% would recommend Bridgeall. We work in partnership with our customers to improve their businesses to build lasting relationships. We have a proven track record working with organisations of every size across both the public and private sector.
Additional services available
We believe in providing you the choice of what services you want to provide the best value possible. We have a great range of additional services available to augment your IT support and add value to your organisation. These include:
- Virtual vCIO – IT leadership, advice and consultancy services, review of budgets, creation of IT roadmaps etc
- Cyber security – email security, endpoint management, cloud backup and disaster recovery.
- Server and database management
Microsoft Support Partner – Hanover Housing Association
Hanover Housing Association chose Bridgeall as its Microsoft support partner, gaining specialist 2nd and 3rd line support, Azure expertise and flexible consultancy hours.
Rockford Payroll –Successfully Delivering Cyber Essentials and ISO 27001
Rockford is a specialist payroll services provider operating in a highly regulated industry where information security and customer trust are critical. As a relatively new business, Rockford needed to build its entire IT and security environment
Medics Against Violence (MAV) – Managed IT Support Services by Bridgeall
As Medics Against Violence (MAV) expanded its operations across Scotland, they needed a secure and scalable IT environment to support staff working across hospitals, community settings, and its headquarters. Bridgeall were selected
The Clydeside Distillery – Building a Secure IT Infrastructure with Managed IT Support
The Clydeside Distillery is a Glasgow-based Scotch whisky distillery and visitor centre, bringing together Scotland’s whisky heritage with a modern visitor experience on the banks of the River Clyde. As
Scottish Police Credit Union (SPCU) -Managed IT Support Services
Scottish Police Credit Unions (SPCU), a financial cooperative serving Scotland’s police community, partner with Bridgeall to enhance its IT reliability, security, and cloud performance. Through a fully managed IT support, ISO
Managing and Optimising a Critical Azure Environment for Care Inspectorate
The Care Inspectorate is Scotland’s national scrutiny body for care services. Supporting a largely remote workforce, they rely on a Microsoft Azure Virtual Desktop (AVD) environment serving up to 150 users
Megan’s Space – Secure Cloud Hosting and Remote Access with Microsoft Azure Virtual Desktop
Following a cyber incident that compromised their previous hosting environment, Megan's Space needed to rapidly implement a secure cloud solution for their critical Access Database. Bridgeall delivered a resilient Azure Virtual Desktop environment that restored operations within weeks whilst enhancing security and enabling flexible remote access for their team.
Mova (formerly DMSL) – Microsoft 365 Licensing & Support Optimisation
Bridgeall partnered with Mova to deliver a flexible Microsoft subscription solution through the Cloud Solution Provider (CSP) programme, combined with ongoing Microsoft 365 support services.
Rockford IG– Building a Security Estate for New Business
Deloitte in conjunction with Rockford IG developed a new payrolling solution with the purpose of delivering compliant and ethical payrolling services to the UK ‘worker’ population. Microsoft 365 was selected as the platform for the new business and Bridgeall were contacted to present a solution.