Public Sector

Bridgeall worked in partnership with SIA to migrate them to Microsoft 365. Bridgeall migrated all services to Microsoft 365 with minimum disruption to SIA.

The NHS GGC were looking for a PMO solution to help them manage 100s of projects. Utilising SharePoint Online and Power BI, Microsoft’s data visualisation platform, the Bridgeall solution delivered a cost-effective way of standardising processes and documentation to support all stages of the project management lifecycle, reducing the need for less efficient processes.

Bridgeall designed and built a SharePoint platform customised to meet the specific user and business needs within NHS NSS and subsequently made a significant contribution to their strategic objectives of reducing the amount of staff time spent on administrative tasks, improving customer engagement and providing the development team with a single, efficient communications channel.

Bridgeall delivered a solution architecture that considered the functional requirements of the system and requirements for integration into NHS Education for Scotland’s Turas Digital platform. The first phase of work engaged with the wider stakeholder community in NHS Scotland and identified a prioritised backlog of functionality that could be delivered, along with non-functional and data-migration requirements.

The NES Nursing and Midwifery Career-long ePortfolio system allowed practitioners to record evidence of continuing professional development on an electronic platform however this system was not intuitive which meant that many health professionals did not use it and went back to paper-based re-validation.

Bridgeall was engaged by the Digital team at NHS Education for Scotland (NES Digital) to develop a new web application. Working closely with the NES product owners and UX team to refine user stories and develop appealing visual designs, the new system allowed users to generate evidence for re-validation in many formats, e.g. various forms, file uploads and professional details. The resulting application has been enhanced twice and is currently being used by 25,000 users.

Forest Research is the UK’s principal organisation for forestry and tree-related research, internationally renowned for the provision of evidence and scientific services in support of sustainable forestry. The organisation had an urgent requirement for a new Intranet to support its digital transformation journey.

Bridgeall successfully engaged with the internal Forest Research management team to deliver a Modern SharePoint Intranet including design, build, CMS, collaborative spaces, document management, governance, migration plan and post-launch support.

Bridgeall has subsequently provided governance and guidance around Office 365, Teams and SharePoint usage within the organisation.

Fair Start Scotland (FSS) is Scotland’s employment support service providing assistance to those individuals ‘furthest from getting steady work’.

During the transition period from DWP, it became clear that a new Scottish IT system would be required to manage support and following a competitive tender, Bridgeall was appointed as the delivery partner for a new Scottish Employability Tracking Service (SETS).

Late delivery was not an option. The full project lifecycle – strategy, initiation, discovery, procurement, alpha, beta and transition to live service – had to be completed within 14 months; and at a fixed price. Working closely with FSS’s internal project team, and adopting an Agile approach, the Bridgeall software development team delivered on-time and under budget.

Cumbria County Council, headquartered in Carlisle, employs over 10,000 staff and delivers a range of strategic services to the people of the county.

The Council wished to take advantage of a move to new premises by digitising physical mail they received. By ascertaining which departments received the most mail, the metrics would enable the Council to help digitise public services, resulting in more efficient and cost effective range delivery.

Bridgeall utilised the Council’s existing on-premise SharePoint 2013 Enterprise Farm to deliver a digital delivery document management solution which combined out-of-the-box SharePoint components with custom development covering the more complex requirements.

Community Justice Scotland (CJS) is the national body responsible for reducing re-offending. An efficient and effective system for offender management is critical to achieving the organisation’s vision of breaking the cycle of re-offending.

Bridgeall is responsible for the support and on-going development of the Offender Management System used by CJS, the Scottish Prison Service, 1,200 social workers and 100 psychologists across 32 Local Authorities. A Bridgeall team comprising a Senior Project Manager, Solution Architect and Software Engineers work collaboratively to develop and provide on-going support for Community Justice applications. A new updated version of the system is developed and released annually.

With a fleet of 33 vessels completing approximately 136,000 sailings a year, CalMac is the UK’s largest ferry operator providing a lifeline to communities across 200 miles of Scotland’s west coast.

Working closely with the CalMac internal management team, Bridgeall has put in place the foundations supporting the company’s digital transformation journey. Successfully delivered projects include an IBM Lotus Notes and SmartCloud migration to Microsoft O365; the transfer of CalMac’s Domino Intranet to SharePoint Online; together with support provided covering an organisation-wide O365 onboarding plan.